This document sets out your rights and responsibilities as an MB18 member. Please read it carefully before using any of our services.
Six key areas covered in MB18's Terms and Conditions — presented concisely for your understanding.
Only individuals aged 18 and above are permitted to register and use the MB18 platform. Each individual, IP address, and device is allowed only one account.
All deposits and withdrawals are subject to set minimum and maximum limits. The withdrawal process requires completed identity verification (KYC) beforehand.
Each mb18 bonus and promotion carries its own wagering requirements. Bonuses are valid for one account only and may not be combined with other offers unless explicitly stated.
You are solely responsible for keeping your password and account information confidential. MB18 will never ask for your password through any communication channel.
Any attempt at fraud, money laundering, bonus abuse, or use of unauthorised software will result in immediate account closure and forfeiture of the account balance.
Any disputes relating to games, wins, or transactions must be reported to the mb18 support team within 30 days of the date the incident occurred.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and mb18, an online entertainment platform operating under a valid international licence. This document governs your use of all services, games, features, and content offered through the mb18.org website and the mb18 mobile app.
By completing the account registration process, making a deposit, claiming a bonus, or simply browsing the MB18 platform, you are deemed to have read, understood, and agreed to comply with all terms stated herein, including our Privacy Policy and Responsible Gaming Policy, each of which forms part of this agreement.
These terms are written in both Bahasa Malaysia and English. In the event of any conflict between the two versions, the English version shall prevail for legal purposes, unless local law requires otherwise.
To register and use mb18, you must meet the following requirements:
During the registration process, you are required to provide accurate, complete, and up-to-date information. mb18 reserves the right to verify all submitted information through an identity verification process (KYC — Know Your Customer). Failure to provide the requested verification documents within the specified timeframe may result in account suspension or closure.
Each individual, household, IP address, device, and phone number is permitted to hold only one mb18 account. Holding multiple accounts is a serious violation of these Terms and may result in the closure of all associated accounts and forfeiture of any balances or wins.
You are solely responsible for maintaining the security of your MB18 account. This includes using a strong password, not sharing your login credentials with anyone, and ensuring you log out of the platform when using a shared device. MB18 will not be held liable for any losses arising from unauthorised access to your account due to your own negligence.
Mb18 enforces a strict KYC process to meet international compliance requirements and to protect all members from fraud. You may be asked to submit a copy of your identification document (ID card or passport), proof of address, and proof of the payment method used. These documents must be submitted before your first withdrawal is processed.
You are responsible for ensuring that all information in your account is kept current and accurate at all times. If any personal details change — such as your address, phone number, or payment method — you must update them promptly through the account settings section or by contacting our customer support.
Mb18 supports a variety of local Malaysian payment methods, including instant bank transfers via FPX, Visa/Mastercard credit and debit cards, digital wallets such as Touch 'n Go eWallet and GrabPay, and other online payment methods available from time to time. All deposits are processed in Malaysian Ringgit (MYR).
Minimum and maximum deposit limits are as published on the platform's deposit page at any given time. MB18 reserves the right to modify these limits without prior notice. For VIP members, higher deposit limits may be applied specifically according to their membership tier.
Mb18 only accepts funds from accounts registered in the member's own name. Deposits from third parties, including family members, are not permitted and may result in account suspension and the return of funds to their original source.
Withdrawals are only permitted once your KYC process is fully completed and verified by the mb18 compliance team. Withdrawals must be returned to the same payment method used for the deposit, subject to that method's technical limitations. mb18 reserves the right to request additional documentation for withdrawals exceeding a certain amount.
Mb18 strives to process all valid withdrawal requests as quickly as possible. For supported local payment methods, withdrawals are typically completed within 1 to 24 hours depending on the selected method and the time the request is submitted. Withdrawals requiring additional security checks may take longer.
Daily minimum and maximum withdrawal limits are as stated in the platform's withdrawal section. Highest-tier VIP members are eligible for increased withdrawal limits as part of their VIP membership benefits.
Mb18 does not charge any processing fees for standard withdrawals. However, financial institutions or third-party payment processors may impose their own fees, which are beyond mb18's control.
All bonuses and promotions offered by mb18 are subject to specific terms stated in each offer. The rollover/wagering requirement specifies the total betting amount that must be met before a bonus or bonus wins can be withdrawn. This requirement varies per promotion and is clearly stated in the respective offer details.
Each bonus is eligible for one account, one individual, one IP address, one device, and one payment method only. mb18 reserves the right to void bonuses and associated wins if a member is suspected of claiming the same bonus through multiple accounts or other unauthorised means.
Each bonus has a set validity period. Bonuses that are unused or whose wagering requirements are not completed within the validity period will expire automatically without any compensation. mb18 will not reinstate expired bonuses.
Mb18 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any such changes will not affect bonuses already received and currently undergoing wagering requirement fulfilment at the time of the change.
All games offered at mb18 use a Random Number Generator (RNG) certified by independent international auditing bodies. This ensures that every game outcome is entirely random and cannot be influenced by any party. The Return to Player (RTP) percentage for each game is as determined by the respective game provider.
In the event of a technical failure during a game session, mb18 will endeavour to restore the game to its state prior to the failure. If restoration is not possible, mb18 reserves the right to void the affected game round and refund the bet amount to the member's account. Wins obtained during a technical failure may be deemed void.
It is your responsibility to ensure that online gaming activities comply with the laws and regulations applicable in your jurisdiction before using the MB18 platform. MB18 does not provide legal advice and accepts no liability for any legal consequences a player may face in connection with the use of this platform.
The following activities are strictly prohibited and may result in immediate account closure, forfeiture of balance and winnings, and legal action where applicable:
You may close your MB18 account at any time by contacting our customer support team. Before the closure is processed, any eligible balance remaining in the account will be returned to you via your registered payment method, subject to the relevant terms and conditions.
Mb18 reserves the right to suspend or close any member's account without prior notice if:
If an account is closed due to a Terms violation, mb18 reserves the right to forfeit any remaining balance, bonuses, and unwithdrawn wins. For closures not resulting from a violation, eligible balances will be returned within 30 business days.
Mb18 is committed to a healthy and responsible gaming culture. We provide a range of control tools that you can activate through your account settings:
If you are concerned about your own gaming habits or those of a loved one, we encourage you to visit the Responsible Gaming us for further information and support resources.
Mb18 provides its platform and services on an "as-is" basis. To the extent permitted by applicable law, mb18 shall not be liable for:
In all circumstances, MB18's maximum liability to you shall not exceed the total amount you deposited in the 12 months preceding the claim in question.
Mb18 reserves the right to amend, update, or add to these Terms at any time based on operational needs, changes in law, or regulatory directives. Members will be notified of any significant changes via in-platform notifications or their registered email at least 7 days before the changes take effect, except in emergencies requiring immediate action.
Continued use of the mb18 platform after the effective date of any Terms changes constitutes your acceptance of the revised Terms. If you disagree with the changes, you must stop using the platform and may request to close your account.
The latest version of these Terms and Conditions is always accessible via the link in the footer of the mb18 website. It is your responsibility to review these Terms from time to time to ensure you remain compliant with the version currently in effect.
Create your MB18 account today and enjoy a safe, fair, and entertaining online experience alongside more than 500,000 members across Malaysia.